Family Hanoi Hotel

39C Hang Hanh Street, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam·View on map

Superb616 reviews
9.1
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Check-infrom 13:00
Check-outuntil 12:00
Parking✕ Not available
WiFi✓ Free
Pets✕ Not allowed
BreakfastContinental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Description

Family Hanoi Hotel is a 3-star hotel in Hanoi's Old Quarter, 350 m from Hoan Kiem Lake, with family rooms that overlook the city. Its five room categories range from 25 to 32 m² and sleep two to four people. Options include balcony rooms for families and couples, a double-or-twin room without a balcony, and a four-person suite.

All room types have air conditioning, a private bathroom, a flat-screen TV and city views. Balconies feature in three categories, while the suite and the Double or Twin Room with View have no balcony. The hotel has a restaurant and snack bar, and free WiFi is available throughout. Bicycle and car hire are also available. Breakfast choices span continental, Asian, vegan and gluten-free options, as well as buffet and breakfast to go.

On Hang Hanh Street, the hotel is 300 m from Saint Joseph Cathedral. You can take a cooking class, join a local culture tour or explore by bicycle. There is a lift and a 24-hour front desk, but no parking on site.

Rooms

5 room types · 25–32 m²

The five room types range from 25 to 32 m² and accommodate two to four people. All have private bathrooms, air conditioning, flat-screen TVs and city views. Three categories add balconies: the Family Room with Balcony, Triple Room with Balcony and Deluxe Double or Twin Room with Balcony. Family options include a room for up to three and a suite for up to four.

The Family Room with Balcony pairs a single bed with a king-size bed, while the Triple Room combines two large beds. The suite has two extra-large double beds. The two double-or-twin categories offer configurations for couples or separate sleepers. Room facilities include minibars, free toiletries, bidets, hairdryers and bath-or-shower facilities. The Double or Twin Room with View also has a tea and coffee maker.

Family Room with Balcony — Family Hanoi Hotel

Family Room with Balcony

32 m² Max. 3 guests 1 Single bed and 1 Large bed (King size)
BalconyCity viewMinibar

At 32 m², this family room accommodates up to three people. Its private balcony and city view distinguish it from the suite of the same size, which has no balcony. The layout pairs a single bed with a king-size bed, and the room also has air conditioning, a minibar and a private bathroom.

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Triple Room with Balcony — Family Hanoi Hotel

Triple Room with Balcony

30 m² Max. 3 guests 1 Extra-large double bed (Super-king size) and 1 Large bed (King size)
BalconyCity viewAir conditioning

This 30 m² room sleeps three and has a balcony overlooking the city. Its two large beds suit a small group travelling together, while the Family Room with Balcony pairs a single bed with a king-size bed. Air conditioning, a minibar and a private bathroom are also part of the room.

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Double or Twin Room with View — Family Hanoi Hotel

Double or Twin Room with View

25 m² Max. 2 guests 1 Extra-large double bed (Super-king size) or 2 Single bed
City viewWalk-in showerSafety deposit box

At 25 m², this is the smallest room type and accommodates two people. It has a city view but no balcony, unlike the other double-or-twin category. The room includes a tea and coffee maker, minibar, safety deposit box and private bathroom with a walk-in shower.

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Deluxe Double or Twin Room with Balcony — Family Hanoi Hotel

Deluxe Double or Twin Room with Balcony

30 m² Max. 2 guests 1 Extra-large double bed (Super-king size) or 2 Double bed
BalconyCity viewWalk-in shower

This 30 m² room gives two people a balcony and city view, with 5 m² more space than the Double or Twin Room with View. Its bed arrangements suit either a couple or two people sharing a room. Air conditioning, a minibar and a private bathroom with a walk-in shower complete the room.

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Deluxe Family Suite — Family Hanoi Hotel

Deluxe Family Suite

32 m² Max. 4 guests 2 Extra-large double bed (Super-king size)
City viewPrivate entranceSafety deposit box

The 32 m² suite is the largest-capacity option, sleeping up to four people in two extra-large double beds. It has a city view but no balcony, unlike the Family Room with Balcony, which sleeps three. A private entrance, minibar and safety deposit box distinguish its room facilities.

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Facilities

44 facilities

Free WiFi reaches all areas of Family Hanoi Hotel, while there is no parking on site. Dining facilities include a restaurant and snack bar, with wine or champagne, minibars and tea and coffee makers also available. Breakfast types span continental, Italian, full English/Irish, vegetarian, vegan, halal, gluten-free, kosher, Asian and American, with buffet and breakfast-to-go choices. Media facilities include flat-screen TVs, cable and satellite channels, video, CD and DVD players, and telephone service.

Beyond the rooms, the hotel has a terrace, a lift, a 24-hour front desk, luggage storage and a tour desk. You can arrange bicycle rental, bike tours, walking tours, cooking classes and classes about local culture. Family rooms and strollers are among the facilities, along with daily housekeeping, laundry, air conditioning and heating.

General

  • Terrace
  • Bicycle rental
  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Luggage storage
  • Tour desk
  • 24-hour front desk
  • Strollers
  • Daily housekeeping
  • Laundry
  • Air conditioning
  • Lift
  • Family rooms

Food & drink

  • Wine/champagne
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

In the room

  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • City view
  • Electric kettle
  • Socket near the bed
  • Sofa
  • Seating area
  • Desk

Media & technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • CD player
  • DVD player
  • Telephone
  • TV
  • Internet services

The hotel stands on Hang Hanh Street in Hanoi's Old Quarter, north of Hoan Kiem Lake. This part of the city is a dense grid of narrow streets, many retaining names associated with the goods once traded there; Hang Bac, Hang Gai and Hang Dau are familiar examples. Dong Kinh Nghia Thuc Square is 200 m away, at the edge of the lakeside streets. The Huc Bridge, 300 m from the hotel, crosses to Ngoc Son Temple on the lake's small island. Saint Joseph Cathedral is also 300 m away, west of the water.

Ha Noi Railway station is 1.2 km away, and a taxi or a walk can cover the final city-centre stretch. The hotel has a lift and a 24-hour front desk, but no on-site parking, so drivers need to arrange parking separately. The hotel is on a side street that some guests find peaceful; others report street noise entering through thin windows and gaps. This is worth bearing in mind if you are sensitive to noise while sleeping.

Hoan Kiem Lake is 350 m away, with paths and gardens around the water. Hang Da Galleria is 400 m from the hotel, while Hanoi Old City Gate is 700 m away, marking an entrance to the historic street network. Hoa Lo Historical Prison is 750 m away; its museum traces the history of the former prison. The Huc Bridge leads to Ngoc Son Temple, and Saint Joseph Cathedral provides another nearby architectural landmark. You can also join a walking tour, rent a bicycle or book a cooking class through the hotel.

  • Dong Kinh Nghia Thuc Square
    Open urban square beside the northern edge of Hoan Kiem Lake.
    200 m
  • The Huc Bridge
    Red wooden footbridge across the lake to Ngoc Son Temple.
    300 m
  • Saint Joseph Cathedral
    Gothic church and an architectural landmark in the Old Quarter.
    300 m
  • Hoan Kiem Lake
    Central lake edged by paths, gardens and historic religious sites.
    350 m
  • Hang Da Galleria
    Shopping arcade close to the lake and narrow Old Quarter streets.
    400 m
  • Hoa Lo Historical Prison
    Museum tracing the prison's history through colonial and wartime periods.
    750 m

Is it for you?

Yes, if…

  • ✓you are travelling as a family: the Family Room accommodates three, while the Deluxe Family Suite sleeps up to four.
  • ✓you want a balcony and city views: three room categories have balconies overlooking the city.
  • ✓you value internet access throughout the hotel: WiFi is free in all areas.
  • ✓you want to explore by bicycle: bicycle hire, bike tours and walking tours are available.
  • ✓you enjoy choosing from varied breakfast styles, including vegetarian, vegan, halal, Asian and buffet options.

Maybe not, if…

  • ✕you need on-site parking: the hotel has no parking available.
  • ✕you are sensitive to street sounds while sleeping: some guests report noise coming through thin windows and gaps.
  • ✕you need a balcony in every room: the Double or Twin Room with View and Deluxe Family Suite have no balcony.
  • ✕you prefer breakfast served inside the hotel: guest feedback places the buffet in a neighbouring building.

What guests say

616 verified reviews
9.1

Guests praise the central Old Quarter setting, with Hoan Kiem Lake, restaurants and shops nearby, and appreciate the staff's help with tours, transport and luggage. Feedback also highlights the varied buffet breakfast and rooftop views. Some guests report street noise entering through thin windows and gaps.

Staff9.7
Location9.7
Free WiFi9.6
Value for money9.3
Cleanliness9.2
Comfort9.2
Facilities8.8

Frequently asked questions

How much does a night at Family Hanoi Hotel cost?

Rates at Family Hanoi Hotel vary with the season, room type and travel dates. To see the price for your stay, view current rates through our booking partners.

How do I get to Family Hanoi Hotel?

Family Hanoi Hotel is on Hang Hanh Street in Hanoi's Old Quarter. Ha Noi Railway station is 1.2 km away; you can take a taxi or walk for the final stretch. A lift and 24-hour front desk are available on arrival, but there is no parking at the hotel.

What is near Family Hanoi Hotel?

Family Hanoi Hotel is 200 m from Dong Kinh Nghia Thuc Square, 300 m from The Huc Bridge and 300 m from Saint Joseph Cathedral. Hoan Kiem Lake is 350 m away, while Hang Da Galleria is 400 m away. The Huc Bridge connects the lakeside with Ngoc Son Temple, and the square opens onto the Old Quarter's narrow streets.

What breakfast can I get at Family Hanoi Hotel?

Breakfast options at Family Hanoi Hotel include continental, Italian, full English/Irish, vegetarian, vegan, halal, gluten-free, kosher, Asian and American choices, as well as buffet and breakfast to go. Guests describe a buffet served in a neighbouring building with rooftop views.

Does Family Hanoi Hotel have parking?

Family Hanoi Hotel has no parking available on site, so you will need to arrange parking elsewhere before arriving by car. The hotel is on Hang Hanh Street in the Old Quarter.

Is Family Hanoi Hotel suitable for families?

Family Hanoi Hotel has a Family Room with Balcony for up to three people and a Deluxe Family Suite for up to four. The rooms have private bathrooms and city views, and the hotel also has strollers among its facilities.

Can I arrange cycling activities at Family Hanoi Hotel?

Family Hanoi Hotel has bicycle rental and bike tours, and the surrounding area is popular for cycling. The hotel also offers walking tours, cooking classes and classes about local culture.

Are rooms at Family Hanoi Hotel quiet?

Some guests find the side street peaceful, while others report noise entering through thin windows and gaps. If street sounds affect your sleep, this may be a drawback; the hotel is on Hang Hanh Street in Hanoi's Old Quarter.

Family Hanoi Hotel · Photos (16)
9.1 Superb616 reviews
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